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Treasure Your Customers

by Heng-Cheong Leong, MyAppleMenu

As the cliche goes, a bird in the hand is worth two in the bush. Developers should treasure their customers, and give customers the rightful respect that they deserve.

Too bad that many developers doesn't seem to want to treasure their customers. Too bad that many of developers seems to want to weed out pirates rather than make customers happy.

There are a lot of competition out there. Many products are 'free' nowadays. And competition can come from the most unlikely of places. (Applescripts, spreadsheets, and database applications, for example, can be very powerful indeed.)

It is very easy to find out why a product sucks. And it can be very easy to move on.